The fine print

Deborah Bartrip Lactation Consultant Services 

Please read these Terms and Conditions carefully before engaging the services of Deborah Bartrip Lactation Consultant (ABN 45 717 602 749), referred to hereafter as the Lactation Consultant.  

These terms outline the rights and responsibilities of both the Lactation Consultant and the client in accordance with Australian laws. By utilizing the services of the Lactation Consultant, you agree to be bound by these terms.

1. Services Provided: 1.1 The Lactation Consultant will provide professional guidance and support for breastfeeding, including assessing and addressing any breastfeeding-related concerns, providing education and advice, and assisting with techniques to enhance lactation and breastfeeding success. 1.2 The Lactation Consultant may provide recommendations for breastfeeding equipment, supplies, and other resources, but the client has the discretion to choose whether or not to follow such recommendations.

2. Client Responsibilities: 2.1 The client is responsible for providing accurate and truthful information about their medical history, current health conditions, and any medication or treatments being used. 2.2 The client agrees to follow the Lactation Consultant's instructions, recommendations, and advice to the best of their ability, keeping in mind that the consultant's guidance may vary depending on individual circumstances. 2.3 The client acknowledges that breastfeeding success depends on a variety of factors, including the baby's health, latch, and sucking abilities. The client understands that the Lactation Consultant cannot guarantee specific outcomes or results.

3. Consultation Fees and Payment: 3.1 The client agrees to pay the Lactation Consultant's fees as outlined in this website and agreed upon prior to the consultation session. 3.2 Payment is expected prior to the service unless alternative arrangements have been made in advance. 3.3 In the event of a cancellation, the client must provide notice to the Lactation Consultant at least 24 hours before the scheduled consultation. Failure to do so may result in a cancellation fee, at the discretion of the lactation consultant.

4. Confidentiality and Privacy: The Lactation Consultant is committed to protecting the privacy and confidentiality of personal information collected and used in the course of providing lactation consultant services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Privacy Acy) and the Australian Privacy Principles (APPs).   

Collection of Personal Information 4.1 Types of Information: We may collect personal information such as your name, contact details (including address, email, and phone number), medical history, and any other information necessary for providing lactation consultant services. We only collect information that is relevant and necessary for the purposes of providing our services and complying with legal and professional obligations. 4.2 Collection Methods: Personal information may be collected through various means, including face-to-face consultations, telephone conversations, email communications, and online forms. We may also collect information from third parties, with your consent, when it is necessary for the provision of our services (e.g., referrals from healthcare professionals). Use and Disclosure of Personal Information 4.3 Primary Purpose: We use personal information to provide lactation consultant services, including assessment, diagnosis, treatment, and ongoing support. Personal information may also be used for administrative purposes, such as scheduling appointments, billing, and maintaining records. 4.4 Disclosure to Third Parties: We may disclose personal information to other healthcare professionals involved in your care (e.g., referring doctors, paediatricians) with your consent or as required for your treatment. 4.5 Legal Obligations and Safety: We may disclose personal information when required by law, such as complying with a court order or cooperating with law enforcement agencies. We may also disclose personal information to protect the safety and well-being of individuals if there are reasonable grounds to believe there is a serious threat to health or safety. Data Security 4.6 We take reasonable steps to ensure the security of personal information against unauthorized access, loss, or misuse. Personal information is stored securely and protected by physical, electronic, and procedural safeguards. We regularly review and update our security measures to maintain the integrity and confidentiality of personal information. Access and Correction of Personal Information 4.7 You have the right to access and request correction of your personal information held by us, subject to certain exceptions allowed by law. To request access or correction, please contact us using the contact details provided in this Privacy Policy. Complaints Handling 4.8 If you have any concerns about the handling of your personal information, please contact us to discuss the issue. We will promptly investigate and address any complaints related to the privacy and security of personal information. Updates to the Privacy Policy 4.9 This Privacy Policy may be updated from time to time to reflect changes in legal or regulatory requirements or our business practices. Contact Information For inquiries or requests related to this Privacy Policy or the handling of personal information, please contact: Deborah Bartrip Lactation Consultant 0422741781 deborahbartriplactation@gmail.com By engaging our Lactation Consultant services, you acknowledge and consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

Effective Date: 01/07/2023

5.Limitation of Liability: 5.1 The client acknowledges that the Lactation Consultant is not a medical doctor and does not provide medical advice or treatment. The consultant's role is to provide breastfeeding support and education. 5.2 The client agrees that the Lactation Consultant will not be held liable for any adverse outcomes or consequences resulting from the services provided, including but not limited to breastfeeding difficulties, injuries, or health issues. 5.3 The client acknowledges that they have the right to seek medical advice from a healthcare professional for any health concerns related to themselves or their baby.

6. Governing Law: 6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

By engaging the services of the Lactation Consultant, the client acknowledges that they have read, understood, and agreed to these Terms and Conditions. These terms constitute the entire agreement between the client and the Lactation Consultant, superseding any prior agreements or understandings, whether oral or written, in accordance with Australian laws.

Following the initial consultation,  the Lactation Consultant will email a tailored follow-up plan to meet your specific needs. 

The plan may include the following:

1. Follow-up Consultations: 1.1 The Lactation Consultant may recommend follow-up consultations as deemed necessary based on the client's needs and progress. 1.2 These consultations may be conducted in person, over the phone, or via video call, depending on the client's preference and availability. 1.3 The purpose of follow-up consultations is to assess breastfeeding progress, address any new concerns or challenges, and provide ongoing guidance and support.
2. Communication Channels: 2.1 The Lactation Consultant will provide appropriate communication channels for the client to ask questions, seek advice, and share updates between follow-up consultations. 2.2 This may include complimentary communication via email or text messaging for 14 days post-consult, or via phone or Zoom at the fees indicated. 2.3 The Lactation Consultant will make every effort to respond to client inquiries in a timely manner, considering reasonable response times during normal business hours.
3. Monitoring and Progress Evaluation: 3.1 The Lactation Consultant may recommend that the client tracks breastfeeding patterns, including feed duration, frequency, and any associated difficulties or improvements. 3.2 The Lactation Consultant may request updates on the baby's weight gain, nappy output, and overall well-being to assess breastfeeding effectiveness. 3.3 This information will help the Lactation Consultant monitor progress, identify potential issues, and make necessary adjustments to the breastfeeding plan.
4. Referrals and Collaborations: 4.1 If additional support or specialized care is required beyond the scope of the Lactation Consultant's expertise, the Consultant may refer the client to other healthcare professionals, such as pediatricians, lactation clinics, or support groups. 4.2 The Lactation Consultant may collaborate with these professionals to ensure coordinated care and a holistic approach to the client's breastfeeding journey.
5. Resources and Education: 5.1 The Lactation Consultant may provide educational resources, such as handouts, articles, and reputable websites, to empower the client with breastfeeding knowledge and skills. 5.2 The Consultant may recommend books, videos, or online courses that align with the client's specific needs and interests. 5.3 The Lactation Consultant may also organize or recommend participation in local breastfeeding support groups or workshops for additional networking and learning opportunities.

The Lactation Consultant acknowledges that engagement in the follow-up plan is at the discretion of the client, and that she will provide timely additional support in accordance with the care package purchased.

Remember, breastfeeding is a journey, and ongoing guidance and assistance can greatly contribute to a positive and fulfilling experience.